Privacy policy
English translation provided for information; the French version prevails.
Data controller
Recynew. Contact: contact@recychips.com.
Data collected
- Identity and contact details: first and last name, e-mail, phone, address, company name and SIRET / VAT number for businesses;
- Request data: declared equipment, photos, comments, quote history;
- Payment data: IBAN or PayPal ID, solely to pay for accepted purchases;
- Technical data: a session cookie strictly necessary for the website to work.
Purposes and legal bases
- Processing quote requests and carrying out the purchase (performance of a contract);
- Managing the customer account (performance of a contract);
- Accounting and tax obligations (legal obligation);
- Replying to contact messages (legitimate interest).
Retention periods
Account data: until the account is deleted or after 3 years of inactivity. Transaction data: 10 years (accounting obligations). Photos: 1 year after the quote is closed. Messages: 3 years.
Recipients
The data is intended solely for the teams of Recynew and its technical service providers (hosting, e-mail delivery, payment), within the limits of their tasks. No data is sold. The data is hosted in the European Union.
Your rights
You have the right of access, rectification, erasure, restriction, objection and data portability. Write to contact@recychips.com. You may lodge a complaint with the French data protection authority (CNIL, cnil.fr) or with the supervisory authority of your country of residence.
Cookies
The website only uses a technical session cookie, which is exempt from consent. No advertising trackers are used, and fonts are served from our own server (no third-party font service).